When you reach out to Federation Tuckpointing, looking for a quote for brick repairs in Perth, we will provide you with what we consider to be an accurate estimate of what the work will cost. Any brick and mortar pointing business will do the same. What separates us from the competition is that we don’t require you to make an upfront payment or a deposit.
How come, you might ask? Because we want the customer to be as comfortable as possible with us and the work we do. Instead of charging upfront, we will invoice you for the full amount of your Perth brick repairs project once all work has been completed. And by completed, we mean that we will invoice you once you are 100% satisfied with the work we have done.
At Federation Tuckpointing, we ascribe to the ‘customer is always right’ mentality. In other words, if you are not happy with the work we have done on your brick repairs in Perth, then we want you to tell us. If you are worried about structural integrity, we will help you to find peace of mind; if you think the repair work is ugly, or too noticeable to an untrained eye, then we will do everything in our power to give you the kind of aesthetic you want.
Once you are completely happy and satisfied, only then will we invoice you for your brick repairs. This practice, of always striving for 100% customer satisfaction, has helped Federation Tuckpointing thrive as a business for more than 25 years. We hope to make it another 25 years, and we want to start with you! Stop by our website today, at www.tuckpointing.com.au, to get a quote for your service!